Challenges facing all public sector organizations is the expectation that they should deliver the greatest possible value from taxpayers’ money. This pressure has never been as real as it is today, as the public sector seeks to harness technology and innovation to fulfill the expectations of an increasingly demanding constituency including citizens, employers, and legislators. These customers are expecting public sector organizations to administer government programs and services effectively and efficiently while ensuring their needs are understood and satisfied.
To achieve these goals, governments and public sector organizations need to invest in technologies and innovations to improve processes and outcomes. This requires a transition “from Standardized –government”, characterized by large-scale, and standardized solutions, to Intelligent-government that is focused on developing more intelligent, interactive solutions that focus on individual needs of the citizens, employers and legislators.
ICC’s public sector solutions team can support enterprise initiatives for: